January Newsletter

By donastar

Donastar's January Newsletter!


Greetings Everyone, 

Hope you're having a great start to the new year! Donastar can't wait to continue building our business relationships in 2021. 

We wanted to let you know that we have something exciting to announce! 

As Donastar works to create how to videos and other content for you, we've realized we lacked content in one specific area. Every time one of our technicians visits your location in need of service, they capture information such as images of the equipment, serial numbers, notes on what was fixed, what parts were replaced and the overall health of the equipment. At Donastar, we collect this information electronically and store it for next time the customer needs help.

Josh Gutierrez, Donastar's Business Development Lead asked the question, 'What if we made this information available to each customer in real time, anytime they needed it?'. So, we began asking our customers whether they would like a 'Customer Portal' available at http://www.donastar.com to view content specific to their beverage equipment! The answer was an unequivocal 'YES'.

You spoke, we listened! Donastar has a customer portal to make your life easier. 

Now you can view all of our technicians' notes, images and historical information about every piece of equipment that we work on.  When we are diagnosing problems, this can save a lot of time and money, as well as help you understand the service process. It also will help you decide on the best course of action when considering an upgrade or other equipment changes and additions. 

Please continue letting us know how to serve you best as we are truly grateful for your feedback with the portal. 

If you would like more information about Donastar's portal please reach out to Josh at josh@donastar.com, visit www.donastar.com and 'contact us', or just call us at 833-366-2782.




 The above image is a screenshot of a customer portal report. Go look at yours! 

Recent Posts

February Newsletter

This quarter, we’ve made it our goal to provide you with as much beneficial content as possible.  Along side our revamped YouTube channel, Eliza has updated the website. The

Read More »

January Newsletter

I hope you had an enjoyable holiday season! I wanted to take some time to invite you to the Donastar Youtube channel! Mike Digilio, our Director of

Read More »

November Newsletter

Happy Thanksgiving!         As Thanksgiving began as a day to give thanks and sacrifice for the blessing of harvest, we are spotlighting the

Read More »

May Newsletter

      Donastar takes San Antonio! (Josh Gutierrez (left) & Mike Digilio (right) outside of the Lancer HQ in San Antonio, TX!) (Successfully installed

Read More »

April Newsletter

      Hello  Donastar  Friend  _______    First off, I want to thank you for taking the time to read these emails. We value transparent communication

Read More »

Leave a Reply