Frequently Asked Questions
Everything you need to know about Donastar’s beverage equipment service and water filtration solutions.
What types of beverage equipment does Donastar service?
We service soda fountain dispensers, ice machines, frozen beverage dispensers, espresso machines, coffee dispensers, juice machines, bar guns, and more — covering all major makes and models.
Do you provide service nationwide?
Yes! With 500+ service partners and thousands of trained technicians, Donastar provides beverage equipment service and water filtration support across all 50 states.
How quickly can Donastar respond to a service call?
We prioritize fast dispatch. Our network of local service partners means we can typically get a trained technician to your location quickly. Contact us to discuss your timeline and needs.
Are Donastar filters compatible with 3M and Everpure systems?
Yes. Donastar filters are fully compatible with 3M and Everpure manifold systems — a direct drop-in replacement with no expensive retrofitting needed.
Do Donastar filters use polyphosphates?
No. All Donastar filters are designed without polyphosphates, which supports extended equipment life, reduced maintenance, and lower energy costs.
What is the Bold Guaranty?
The Bold Guaranty is our zero-risk promise. If your system ever fails under our care, we’ll fix or replace it — parts, labor, everything — at no cost to you. Plus a complimentary Ice Machine Deep Clean or Fountain PM (a $349 value).
How do I get started with Donastar?
Call us at 833-366-2782 or submit our contact form. We’ll get back to you within one business day and assess your needs.
What is the DBEST network?
DBEST (Donastar Beverage Equipment Service Team) is our network of service partners, technicians, and installers. Members get access to exclusive resources, projects, and direct communication with the Donastar team via Cliq.
Ask Us Anything
Our beverage experts are ready to answer your questions. Reach out and we’ll get back to you fast.
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